{"id":81263,"date":"2018-12-20T13:33:56","date_gmt":"2018-12-20T12:33:56","guid":{"rendered":"https:\/\/www.visiativ.ch\/?page_id=81263"},"modified":"2024-05-03T12:12:22","modified_gmt":"2024-05-03T10:12:22","slug":"support-technique","status":"publish","type":"page","link":"https:\/\/www.visiativ.ch\/fr\/support\/support-technique\/","title":{"rendered":"Support et hotline"},"content":{"rendered":"<div id=\"av_section_1\" class=\"avia-section av-kgbydl9i-58ffad13505f2a508a45c637817b5647 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right\" data-section-bg-repeat=\"stretch\" data-av_minimum_height_px=\"430\"><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class=\"container av-section-cont-open\" style=\"height:430px\"><main role=\"main\" itemprop=\"mainContentOfPage\" class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-81263\"><div class=\"entry-content-wrapper clearfix\">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1u9d6g-43477ab2c9390e8c24f2b6ad8b1acf2f\">\n.avia-image-container.av-1u9d6g-43477ab2c9390e8c24f2b6ad8b1acf2f img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1u9d6g-43477ab2c9390e8c24f2b6ad8b1acf2f .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div class=\"avia-image-container av-1u9d6g-43477ab2c9390e8c24f2b6ad8b1acf2f av-styling- avia-align-right  avia-builder-el-1  el_before_av_heading  avia-builder-el-first \" itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-39789 avia-img-lazy-loading-not-39789 avia_image \" src=\"https:\/\/www.visiativ.ch\/wp-content\/uploads\/sites\/3\/2020\/11\/solidworks-logo.png\" alt=\"SOLIDWORKS Logo\" title=\"SOLIDWORKS\" height=\"45\" width=\"241\" itemprop=\"thumbnailUrl\"\/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219\">\n#top .av-special-heading.av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:50px;\n}\nbody .av-special-heading.av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219 .av-special-heading-tag{\nfont-size:50px;\n}\n.av-special-heading.av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219 .av-subheading{\nfont-size:25px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div class=\"av-special-heading av-26dbmg-c5cd9a317c40c1bb41a61d4b70454219 av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-2  el_after_av_image  el_before_av_hr  av-inherit-size\"><h1 class=\"av-special-heading-tag\" itemprop=\"headline\">Support technique<\/h1><div class=\"av_custom_color av-subheading av-subheading_below\"><p>Nous offrons une aide rapide et efficace.<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgbyicfe-d100d71faef1f4bfb1e1741cd7239684\">\n#top .hr.hr-invisible.av-kgbyicfe-d100d71faef1f4bfb1e1741cd7239684{\nheight:30px;\n}\n<\/style>\n<div class=\"hr av-kgbyicfe-d100d71faef1f4bfb1e1741cd7239684 hr-invisible  avia-builder-el-3  el_after_av_heading  el_before_av_button \"><span class=\"hr-inner \"><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class=\"avia-button-wrap av-liu3idst-c0f78c9e347bbdcf3b52b255ad4a3c42-wrap avia-button-left  avia-builder-el-4  el_after_av_hr  avia-builder-el-last \">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-liu3idst-c0f78c9e347bbdcf3b52b255ad4a3c42\">\n#top #wrap_all .avia-button.av-liu3idst-c0f78c9e347bbdcf3b52b255ad4a3c42{\nbackground-color:#ffffff;\nborder-color:#2a2a2a;\ncolor:#000000;\nborder-style:none;\nborder-width:2px 2px 2px 2px;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-liu3idst-c0f78c9e347bbdcf3b52b255ad4a3c42:hover{\nbackground-color:#000000;\ncolor:white;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href=\"https:\/\/get.teamviewer.com\/6tuzsdj\" class=\"avia-button av-liu3idst-c0f78c9e347bbdcf3b52b255ad4a3c42 av-link-btn avia-icon_select-no avia-size-large avia-position-left\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"avia_iconbox_title\">D&eacute;marrer TeamViewer<\/span><\/a><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id=\"av_section_2\" class=\"avia-section av-9s82qw-2eab66f2e07c92afeb41a77bbf25b547 main_color avia-section-default avia-no-border-styling  avia-builder-el-5  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-81263\"><div class=\"entry-content-wrapper clearfix\">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgg3ikrr-7a99c193ae322bf0409b1865340e9f7c\">\n#top .av-special-heading.av-kgg3ikrr-7a99c193ae322bf0409b1865340e9f7c{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kgg3ikrr-7a99c193ae322bf0409b1865340e9f7c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kgg3ikrr-7a99c193ae322bf0409b1865340e9f7c .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div class=\"av-special-heading av-kgg3ikrr-7a99c193ae322bf0409b1865340e9f7c av-special-heading-h2 blockquote modern-quote  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first \"><h2 class=\"av-special-heading-tag\" itemprop=\"headline\">Votre support personnel Visiativ<\/h2><div class=\"av-subheading av-subheading_below\"><p>Fiable et comp&eacute;tent<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section class=\"av_textblock_section av-jpwl2p0n-910a9a0703becdb8455f6836f2957072 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p>Les clients sous contrat de service actif b&eacute;n&eacute;ficient d&rsquo;un acc&egrave;s imm&eacute;diat aux nouvelles versions et mises &agrave; jour de SOLIDWORKS, d&rsquo;un support technique en direct et de nombreuses ressources en ligne. Cela vous permet de rester &agrave; jour, d&rsquo;assurer le bon fonctionnement de votre <a href=\"https:\/\/www.visiativ.ch\/fr\/software\/\">logiciel<\/a> et de profiter au maximum de votre investissement SOLIDWORKS.<\/p>\n<p>B&eacute;n&eacute;ficiez d&rsquo;un support technique expert, y compris d&rsquo;une assistance par t&eacute;l&eacute;phone, e-mail et en ligne pour les questions relatives aux fonctionnalit&eacute;s du produit, aux commandes, &agrave; l&rsquo;installation et au d&eacute;pannage des versions pr&eacute;c&eacute;dentes et actuelles de SOLIDWORKS.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jpwlatie-c7ac7bdf797eb5415ad4a3a1ab8661e0\">\n#top .hr.hr-invisible.av-jpwlatie-c7ac7bdf797eb5415ad4a3a1ab8661e0{\nheight:15px;\n}\n<\/style>\n<div class=\"hr av-jpwlatie-c7ac7bdf797eb5415ad4a3a1ab8661e0 hr-invisible  avia-builder-el-8  el_after_av_textblock  el_before_av_buttonrow \"><span class=\"hr-inner \"><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class=\"avia-buttonrow-wrap av-liu3v05t-19fc36cd65d5ebeb0a07a5d46e4bfd32 avia-buttonrow-left  avia-builder-el-9  el_after_av_hr  avia-builder-el-last \">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-liu3uvaw-55a61cf4c1d21f39d9624b83fcdee4e7\">\n#top #wrap_all .avia-button.av-liu3uvaw-55a61cf4c1d21f39d9624b83fcdee4e7{\nbackground-color:#ffffff;\nborder-color:#2a2a2a;\ncolor:#000000;\nborder-style:solid;\nborder-width:2px 2px 2px 2px;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:30px;\nmargin-right:30px;\n}\n#top #wrap_all .avia-button.av-liu3uvaw-55a61cf4c1d21f39d9624b83fcdee4e7:hover{\nbackground-color:#000000;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href=\"https:\/\/get.teamviewer.com\/6tuzsdj\" class=\"avia-button av-liu3uvaw-55a61cf4c1d21f39d9624b83fcdee4e7 avia-icon_select-no avia-size-large\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"avia_iconbox_title\">D&eacute;marrer TeamViewer &#10141;<\/span><\/a>\n<\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgg3v6q3-8512cbd116436379a2918c907ea4f309\">\n.avia-section.av-kgg3v6q3-8512cbd116436379a2918c907ea4f309{\nbackground-color:#f7f7fd;\nbackground-image:unset;\n}\n<\/style>\n<div id=\"av_section_3\" class=\"avia-section av-kgg3v6q3-8512cbd116436379a2918c907ea4f309 main_color avia-section-default avia-no-border-styling  avia-builder-el-10  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-81263\"><div class=\"entry-content-wrapper clearfix\">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljicugeg-669f546bc54ee8abf5eca70ce2684938\">\n#top .av-special-heading.av-ljicugeg-669f546bc54ee8abf5eca70ce2684938{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ljicugeg-669f546bc54ee8abf5eca70ce2684938 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ljicugeg-669f546bc54ee8abf5eca70ce2684938 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div class=\"av-special-heading av-ljicugeg-669f546bc54ee8abf5eca70ce2684938 av-special-heading-h2 blockquote modern-quote  avia-builder-el-11  el_before_av_three_fifth  avia-builder-el-first \"><h2 class=\"av-special-heading-tag\" itemprop=\"headline\">Contactez notre &eacute;quipe de support<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div class=\"flex_column_table av-4kzgpk-37da0fa5f9eb8c7c3b39c638a2b6b025 sc-av_three_fifth av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4kzgpk-37da0fa5f9eb8c7c3b39c638a2b6b025\">\n.flex_column.av-4kzgpk-37da0fa5f9eb8c7c3b39c638a2b6b025{\nwidth:59.6%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:50px 50px 50px 50px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-4kzgpk-37da0fa5f9eb8c7c3b39c638a2b6b025 .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div class=\"flex_column av-4kzgpk-37da0fa5f9eb8c7c3b39c638a2b6b025 av_three_fifth  avia-builder-el-12  el_after_av_heading  el_before_av_two_fifth  first flex_column_table_cell av-equal-height-column av-align-middle  \"><section class=\"av_textblock_section av-liu65c8d-3e70a91a1e14bc423657b9f27e2fd476 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p>Profitez de notre support client, plusieurs fois r&eacute;compens&eacute;, et utilisez tous les services de support de Visiativ. Notre &eacute;quipe de support est compos&eacute;e de collaborateurs exp&eacute;riment&eacute;s, certifi&eacute;s par SOLIDWORKS, qui se tiennent r&eacute;guli&egrave;rement au courant des derni&egrave;res &eacute;volutions gr&acirc;ce &agrave; des formations sp&eacute;cifiques.<\/p>\n<\/div><\/section><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-liu5zush-53757b4a3e563c3039660988b0b6c768\">\n.flex_column.av-liu5zush-53757b4a3e563c3039660988b0b6c768{\nwidth:39.4%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:20px 0px 0px 0px;\nbackground:url(https:\/\/www.visiativ.ch\/wp-content\/uploads\/sites\/3\/2023\/07\/support-hotline-mitarbeiter.jpg) 100% 50% no-repeat scroll #ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-liu5zush-53757b4a3e563c3039660988b0b6c768 .av-flex-placeholder{\nwidth:1%;\n}\n<\/style>\n<div class=\"flex_column av-liu5zush-53757b4a3e563c3039660988b0b6c768 av_two_fifth  avia-builder-el-14  el_after_av_three_fifth  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-middle avia-full-stretch  \"><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ue2xk-4a096d71f6bf020b6030f17a6d2b7c86\">\n#top .hr.hr-invisible.av-1ue2xk-4a096d71f6bf020b6030f17a6d2b7c86{\nheight:220px;\n}\n<\/style>\n<div class=\"hr av-1ue2xk-4a096d71f6bf020b6030f17a6d2b7c86 hr-invisible  avia-builder-el-15  avia-builder-el-no-sibling \"><span class=\"hr-inner \"><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class=\"flex_column_table av-aocmjs-a948163396a10c7342ffc3ff7a016853 sc-av_one_third av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-aocmjs-a948163396a10c7342ffc3ff7a016853\">\n.flex_column.av-aocmjs-a948163396a10c7342ffc3ff7a016853{\nwidth:30.666666666667%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:30px 30px 30px 30px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-aocmjs-a948163396a10c7342ffc3ff7a016853 .av-flex-placeholder{\nwidth:4%;\n}\n<\/style>\n<div class=\"flex_column av-aocmjs-a948163396a10c7342ffc3ff7a016853 av_one_third  avia-builder-el-16  el_after_av_two_fifth  el_before_av_one_third  first flex_column_table_cell av-equal-height-column av-align-top  \"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9cz5y0-3413dfece71d1e4e74a6268473d737e0\">\n.av_font_icon.av-9cz5y0-3413dfece71d1e4e74a6268473d737e0 .av-icon-char{\nfont-size:50px;\nline-height:50px;\n}\n<\/style>\n<span class=\"av_font_icon av-9cz5y0-3413dfece71d1e4e74a6268473d737e0 avia_animate_when_visible av-icon-style- avia-icon-pos-center av-no-color\"><span class=\"av-icon-char\" aria-hidden=\"true\" data-av_icon=\"&#59476;\" data-av_iconfont=\"entypo-fontello\"><\/span><\/span><br>\n<section class=\"av_textblock_section av-6yeivc-374744b1b896a1464fdca575b857c721 \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p style=\"text-align: center\"><strong>T&eacute;l&eacute;phone<\/strong><\/p>\n<p style=\"text-align: center\">N&rsquo;h&eacute;sitez pas &agrave; nous appeler :<br>\n<strong><a href=\"tel:+41584333318\">+41 58 433 33 18<\/a><\/strong><\/p>\n<\/div><\/section><\/p><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fuo0lk-08373ebdfe86fe5eb4b08607be816a99\">\n.flex_column.av-fuo0lk-08373ebdfe86fe5eb4b08607be816a99{\nwidth:30.666666666667%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:30px 30px 30px 30px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-fuo0lk-08373ebdfe86fe5eb4b08607be816a99 .av-flex-placeholder{\nwidth:4%;\n}\n<\/style>\n<div class=\"flex_column av-fuo0lk-08373ebdfe86fe5eb4b08607be816a99 av_one_third  avia-builder-el-19  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-top  \"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ekdo8-81e664a6065de9a50e308a6143d981ca\">\n.av_font_icon.av-1ekdo8-81e664a6065de9a50e308a6143d981ca .av-icon-char{\nfont-size:50px;\nline-height:50px;\n}\n<\/style>\n<span class=\"av_font_icon av-1ekdo8-81e664a6065de9a50e308a6143d981ca avia_animate_when_visible av-icon-style- avia-icon-pos-center av-no-color\"><span class=\"av-icon-char\" aria-hidden=\"true\" data-av_icon=\"&#59565;\" data-av_iconfont=\"entypo-fontello\"><\/span><\/span><br>\n<section class=\"av_textblock_section av-c1063s-8f45ed2b233fd9d7a934bc372bfad26a \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p style=\"text-align: center\"><strong><span class=\"ui-provider ee bck blr bls blt blu blv blw blx bly blz bma bmb bmc bmd bme bmf bmg bmh bmi bmj bmk bml bmm bmn bmo bmp bmq bmr bms bmt bmu bmv bmw bmx\" dir=\"ltr\">Plateforme myCAD<\/span><\/strong><\/p>\n<p style=\"text-align: center\">Cr&eacute;ez un ticket sur notre plateforme de support. L&rsquo;&eacute;quipe de support le traitera dans les meilleurs d&eacute;lais.<br>\n<strong><span class=\"ui-provider ee bck blr bls blt blu blv blw blx bly blz bma bmb bmc bmd bme bmf bmg bmh bmi bmj bmk bml bmm bmn bmo bmp bmq bmr bms bmt bmu bmv bmw bmx\" dir=\"ltr\"><a class=\"fui-Link ___1rxvrpe f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/mycad.visiativ.com\/\" href=\"https:\/\/mycad.visiativ.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link www.mycad.visiativ.com\">www.mycad.visiativ.com<\/a><\/span><\/strong><\/p>\n<\/div><\/section><\/p><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5fa7oo-96beb7e652da8f6c8fdd7f88d0570e82\">\n.flex_column.av-5fa7oo-96beb7e652da8f6c8fdd7f88d0570e82{\nwidth:30.666666666667%;\nmargin-left:0;\nborder-radius:20px 20px 20px 20px;\npadding:30px 30px 30px 30px;\nbackground-color:#ffffff;\n}\n#top .flex_column_table.av-equal-height-column-flextable.av-5fa7oo-96beb7e652da8f6c8fdd7f88d0570e82 .av-flex-placeholder{\nwidth:4%;\n}\n<\/style>\n<div class=\"flex_column av-5fa7oo-96beb7e652da8f6c8fdd7f88d0570e82 av_one_third  avia-builder-el-22  el_after_av_one_third  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top  \"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3uqw2w-ae06e0578f58c00711ba7911b39d375b\">\n.av_font_icon.av-3uqw2w-ae06e0578f58c00711ba7911b39d375b .av-icon-char{\nfont-size:50px;\nline-height:50px;\n}\n<\/style>\n<span class=\"av_font_icon av-3uqw2w-ae06e0578f58c00711ba7911b39d375b avia_animate_when_visible av-icon-style- avia-icon-pos-center av-no-color\"><span class=\"av-icon-char\" aria-hidden=\"true\" data-av_icon=\"&#59490;\" data-av_iconfont=\"entypo-fontello\"><\/span><\/span><br>\n<section class=\"av_textblock_section av-2dh0vc-85eed45b55c26e15d33e44c823d5288b \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"avia_textblock\" itemprop=\"text\"><p style=\"text-align: center\"><strong>Nos horaires de hotline<\/strong><\/p>\n<p style=\"text-align: center\">Lu &ndash; Ve : 08:00-12:00, 13:00-17:00 heures<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id=\"av_section_4\" class=\"avia-section av-a8qn2g-97025b205269f6558d7e3916be06e827 main_color avia-section-default avia-no-border-styling  avia-builder-el-25  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-81263\"><div class=\"entry-content-wrapper clearfix\">\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgg3ikrr-5-3f7f6602cbbd2200851a78ecc152acf1\">\n#top .av-special-heading.av-kgg3ikrr-5-3f7f6602cbbd2200851a78ecc152acf1{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kgg3ikrr-5-3f7f6602cbbd2200851a78ecc152acf1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kgg3ikrr-5-3f7f6602cbbd2200851a78ecc152acf1 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div class=\"av-special-heading av-kgg3ikrr-5-3f7f6602cbbd2200851a78ecc152acf1 av-special-heading-h2 blockquote modern-quote  avia-builder-el-26  el_before_av_one_third  avia-builder-el-first \"><h2 class=\"av-special-heading-tag\" itemprop=\"headline\">Aper&ccedil;u de nos services de support<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div class=\"flex_column_table av-ljicp8am-26f838a71f13fac7c9f961aae0c2542c sc-av_one_third av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljicp8am-26f838a71f13fac7c9f961aae0c2542c\">\n.flex_column.av-ljicp8am-26f838a71f13fac7c9f961aae0c2542c{\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7fd;\n}\n<\/style>\n<div class=\"flex_column av-ljicp8am-26f838a71f13fac7c9f961aae0c2542c av_one_third  avia-builder-el-27  el_after_av_heading  el_before_av_one_third  first flex_column_table_cell av-equal-height-column av-align-top  \"><article class=\"iconbox iconbox_left_content av-ljicqjzc-0d0f1168a5be9bc2faed7c8d13780436 av-icon-style-no-border  avia-builder-el-28  avia-builder-el-no-sibling \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"iconbox_icon heading-color\" aria-hidden=\"true\" data-av_icon=\"&#59542;\" data-av_iconfont=\"entypo-fontello\"><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class=\"iconbox_content_container \" itemprop=\"text\"><p>Traitement de toutes les demandes concernant vos solutions logicielles avec contrat de service.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8tyd60-8733a3aed5f47ce751a6944f686279ce\">\n.flex_column.av-8tyd60-8733a3aed5f47ce751a6944f686279ce{\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7fd;\n}\n<\/style>\n<div class=\"flex_column av-8tyd60-8733a3aed5f47ce751a6944f686279ce av_one_third  avia-builder-el-29  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-top  \"><article class=\"iconbox iconbox_left_content av-ljicqwrv-ec9b6e96e530fb15f17ea77be3a0263c av-icon-style-no-border  avia-builder-el-30  avia-builder-el-no-sibling \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"iconbox_icon heading-color\" aria-hidden=\"true\" data-av_icon=\"&#59452;\" data-av_iconfont=\"entypo-fontello\"><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class=\"iconbox_content_container \" itemprop=\"text\"><p>Support en fran&ccedil;ais, allemand et en anglais.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6wi5g8-c1a2461dcacdef0747fcb615285d04bb\">\n.flex_column.av-6wi5g8-c1a2461dcacdef0747fcb615285d04bb{\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7fd;\n}\n<\/style>\n<div class=\"flex_column av-6wi5g8-c1a2461dcacdef0747fcb615285d04bb av_one_third  avia-builder-el-31  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-top  \"><article class=\"iconbox iconbox_left_content av-ljicrdjo-e6a34f70c49980a63f6f3d63101169b1 av-icon-style-no-border  avia-builder-el-32  avia-builder-el-no-sibling \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"iconbox_icon heading-color\" aria-hidden=\"true\" data-av_icon=\"&#59492;\" data-av_iconfont=\"entypo-fontello\"><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class=\"iconbox_content_container \" itemprop=\"text\"><p>Aide sur les fonctions du produit, les commandes de menu, les installations et les corrections de bugs.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class=\"flex_column_table av-65gn5k-59111bd24d11a8bbb29d5d539fbf1613 sc-av_one_third av-equal-height-column-flextable\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-65gn5k-59111bd24d11a8bbb29d5d539fbf1613\">\n.flex_column.av-65gn5k-59111bd24d11a8bbb29d5d539fbf1613{\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7fd;\n}\n<\/style>\n<div class=\"flex_column av-65gn5k-59111bd24d11a8bbb29d5d539fbf1613 av_one_third  avia-builder-el-33  el_after_av_one_third  el_before_av_one_third  first flex_column_table_cell av-equal-height-column av-align-top  column-top-margin\"><article class=\"iconbox iconbox_left_content av-ljics5s5-254160def7ac5c47dc1b1e96428beb5e av-icon-style-no-border  avia-builder-el-34  avia-builder-el-no-sibling \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"iconbox_icon heading-color\" aria-hidden=\"true\" data-av_icon=\"&#59428;\" data-av_iconfont=\"entypo-fontello\"><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class=\"iconbox_content_container \" itemprop=\"text\"><p>&Eacute;change de donn&eacute;es simple et s&ucirc;r (conforme au RGPD).<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"av-flex-placeholder\"><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4ug1ig-765b2aec26e39093f4798b4a8f234e07\">\n.flex_column.av-4ug1ig-765b2aec26e39093f4798b4a8f234e07{\nborder-radius:20px 20px 20px 20px;\npadding:20px 20px 20px 20px;\nbackground-color:#f7f7fd;\n}\n<\/style>\n<div class=\"flex_column av-4ug1ig-765b2aec26e39093f4798b4a8f234e07 av_one_third  avia-builder-el-35  el_after_av_one_third  el_before_av_one_third  flex_column_table_cell av-equal-height-column av-align-top  column-top-margin\"><article class=\"iconbox iconbox_left_content av-ljicsxnn-dda527b39fc8453608cb33beb04009dd av-icon-style-no-border  avia-builder-el-36  avia-builder-el-no-sibling \" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"><div class=\"iconbox_icon heading-color\" aria-hidden=\"true\" data-av_icon=\"&#59403;\" data-av_iconfont=\"entypo-fontello\"><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><\/header><div class=\"iconbox_content_container \" itemprop=\"text\"><p>Des interlocuteurs directs et des temps de r&eacute;action courts.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"av-flex-placeholder\"><\/div><div class=\"flex_column av-1w0lew-b58898c2f9cf8bc0f94465118fffe3c7 av_one_third  avia-builder-el-37  el_after_av_one_third  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-top  column-top-margin\"><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id=\"after_section_4\" class=\"main_color av_default_container_wrap container_wrap sidebar_right\"><div class=\"container av-section-cont-open\"><div class=\"template-page content  av-content-small alpha units\"><div class=\"post-entry post-entry-type-page post-entry-81263\"><div class=\"entry-content-wrapper clearfix\">\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":28,"featured_media":0,"parent":81253,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SOLIDWORKS Support \u2714\ufe0f Zuverl\u00e4ssig &amp; kompetent - Visiativ CH<\/title>\n<meta name=\"description\" content=\"Ausgezeichneter technischen Echtzeit-Support, bei Fragen zu fr\u00fcheren und aktuellen SOLIDWORKS Versionen per Telefon, E-Mail und online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.visiativ.ch\/fr\/support\/support-technique\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SOLIDWORKS Support \u2714\ufe0f Zuverl\u00e4ssig &amp; kompetent - 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